Hotel

Let Guests Speak Their Language. Let Your Staff Hear Theirs. . 

A guest picks up the hotel room phone and speaks in their own language, exactly as they would at home. Housekeeping answers on their regular desk phone and joins Poly Interpreter to the call as the third participant for instant translation. The guest can request fresh towels, report a maintenance issue, or ask for directions without hesitation or improvisation. Staff hear each request clearly in their own language and can respond with full confidence. Every sentence spoken by staff is translated immediately back to the guest, allowing the call to feel natural and conversational. Instead of relying on bilingual employees or playing linguistic guesswork, staff simply do their jobs as usual. Guests enjoy a smoother stay because they can communicate directly with any function of the hotel. The service feels fast, respectful, and precise. The hotel becomes truly multilingual without changing its workflow, training process, or equipment. 

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