A family member calls a senior care facility using their mobile phone, worried or curious about their loved one’s day. A staff member answers on the facility’s desk phone and adds Poly Interpreter to the call for immediate translation. The caller can ask about medication schedules, meals, mood, activities, or anything else in their native language. Staff hear the translated question clearly and can respond calmly and accurately. When staff speak, Poly Interpreter instantly relays their response back to the caller in the caller’s language, allowing even emotional conversations to remain clear and supportive. Family members feel acknowledged and included because language no longer stands between them and understanding their parent or relative’s care. Staff feel more confident because they no longer need special language skills to communicate properly. The entire interaction becomes smoother, warmer, and more reassuring. Senior care facilities gain a new level of accessibility and trust simply by allowing everyone to speak in the language they are most comfortable with.